SERVICE

SERVICE PROCESS

• Consultation & Communication

  Your enquiry will reach our account manager directly to provide you with considerate service.

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  05

  Delivery & Transportation

  After the equipment is completed, we will arrange special vehicle transportation and delivery to the location required by the customer within the agreed time.

• Customized Design

  Our product manager will reasonably configure the production plan or make a private order according to your needs and budget.

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  06

  Customer Acceptance Check

  When the product is shipped to the customer’s site, the quality and quantity of the product as well as accessories will be checked and accepted, and the receipt will be confirmed after confirmation.

• Determine the Plan

  Comprehensive consideration, you think our configuration plan is quite satisfactory, and then confirm the plan.

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  07

  Installation & Training

  We will send a professional technical team to the site for installation, commissioning, and a series of professional training until the plant puts into stable production

• Confirm Cooperation

  Confirm the contract, make payment, and we will arrange the production and delivery.

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  08

  Tracking & Feedback

  Our after-sales customer service team has regularly return visiting by calls or e-mails. We will solve your problems in time.